SALES TERMS AND CONDITIONS

General sales conditions form an integral part of the sales contract and must be read and fully understood by the customer. Confirmation of the order implies the acceptance of these conditions.
Our products can be viewed on the http://biodynamic-bivi.com website – photos and technical requirements are represented in the most truthful way possible. While BI.VI IRRORAZIONE SNC endeavours to pay its utmost attention to the information provided it may contain inaccuracies or printing errors.
We reserve the right to modify, supplement or delete items we produce whenever we deem it appropriate and/or necessary without prior notice. Technical changes or changes to conditions of sale made after an order has been placed will be communicated to the customer who may then decide whether to confirm the order.
Upon receipt of the order, it is understood that the customer has unconditionally accepted and read the ‘General Conditions of Sale’ and ‘Payment Conditions’. Other sales conditions are not valid unless expressly agreed in writing. The method of payment is agreed between parts at the moment of the order. All prices are in Euros unless otherwise stated. Goods will be delivered only after cleared funds are received for the order. Vat number is required for all EU Companies, in the case of a non-taxable purchase the customer must fully understand fiscal obligations and ensure that any related fiscal data is complete and accurate removing BI.VI IRRORAZIONE SNC from any liabilities as a result of incorrect or inaccurate documents.
BIVI IRRORAZIONE SNC reserves the right to request payment of the VAT due even after shipment should the buyer NOT be entitled to request the non-taxable pursuant art.41 D.L. 331/93 at the time of the Intrastat declaration.

Upon receipt of order BI.VI. IRRORAZIONE SNC will communicate the expected date of shipment and commit to respect that date. Some products however are related to season therefore suppliers may delay in delivery and will inform the customer of any such delay.
Products are shipped to the address communicated by the customer using traditional couriers. Specialist deliveries are not provided unless they have been expressly agreed between the parties.
Delivery time depends on the area and the timing of the carrier. BI.VI IRRORAZIONE SNC cannot be held responsible for any delays in deliveries after the courier’s withdrawal.
Our products leave the factory in perfect condition. Upon receipt of our products the customer should carry out all necessary inspections for any possible damage, missing pieces or mishandling during transportation. Any allegedly defective or damaged goods must be returned to BI.VI. IRRORAZIONE SNC immediately with full proof and where possible photos using the waybill RETURNS DUE TO INSPECTION QUERIES specifying the reasons. WITHOUT THIS ACTION THE DELIVERY WILL BE DEEMED REGULAR. Neither BI.VI IRRORAZIONE SNC nor the courier would be held responsible for any damage found thereafter.
The buyer authorises BI.VI. IRRORAZIONE SNC to supply the carrier with any necessary data for shipping: name address and telephone number without which would make it impossible to proceed with delivery of the order.
BIVI undertakes to process customer data observing the current Community and national legislation on Privacy. It is forbidden for the buyer to enter false, invented, elaborated data or any third parties. In this case BI.VI. IRRORAZIONE SNC reserve the right to prosecute against any violation or abuse.
All metal and mechanical parts, except for tampering or improper use or not respecting guidelines of our products, are guaranteed for 24 months starting from the date of delivery. The warranty is limited to repair or replacement of parts with defects. Normal deterioration from use, neglect, insufficient supervision, Intervention or tampering carried out without the consent of the manufacturer are excluded. The buyer must inform us if we are deemed responsible, we will evaluate the case and if necessary repairs or replacements will be made free of charge including transportation costs. If however the product is intact or the customer is liable for the damage we reserve the right to charge the customer for any expenses incurred.
The buyer must carefully read and act upon the ‘Instructions of use’ supplied in the most accurate way possible. BI.VI. IRRORAZIONE SNC makes explicit reference to the legislation in force in the country of purchase regarding the right of withdrawal, but according to the art. 59 comma and to Consumer Code (D.lgs 206/2005) expressly reserves the right to refuse withdrawal if the machinery purchased has come in contact with chemical, herbicide, pesticide or any substance that makes it impossible to market it later and, in any case , it presents a potential hygienic or health risk in case of contact of handling.
All content included in this website, including text, logos, images is the property of BI.VI. IRRORAZIONE SNC and is protected by Italian and International copyright laws.
BI.VI. IRRORAZIONE SNC reserves the right to makes changes to this site and any disclaimer or terms or conditions contained herein at any time.